{"id":1938,"date":"2026-05-01T17:08:26","date_gmt":"2026-05-01T15:08:26","guid":{"rendered":"https:\/\/lignolights.gr\/?page_id=1938"},"modified":"2026-05-06T17:06:49","modified_gmt":"2026-05-06T15:06:49","slug":"warranty","status":"publish","type":"page","link":"https:\/\/lignolights.gr\/en\/warranty\/","title":{"rendered":"Warranty"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Product Warranty<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">The Ligno Lights product warranty is designed to protect your market and offer you confidence for every handmade luminaire. On this page you will find in detail what the 2-year warranty covers, what cases are excluded and what is the procedure in case of a problem.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Ligno Lights offers warranty <strong>2 years<\/strong> for all its handmade lighting fixtures and lighting products. This guarantee applies in accordance with the legislation on consumer protection and does not restrict your rights from legal guarantee (N. 2251\/1994, Civil Code).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What They Cover<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The warranty of Ligno Lights products is valid for 2 years from the date of purchase and covers manufacturing defects, defective materials and electrical damages not due to misuse. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">More specifically: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Component defects in the wooden body or in other parts of the luminaire<\/li>\n\n\n\n<li>Material defects (e.g. defective brightness regulators, cables, etc.)<\/li>\n\n\n\n<li>Electrical damages not due to misuse or problem of the electrical installation of the site<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">What They Don't Cover<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Damage from bad or non-fault in accordance with the instructions<\/li>\n\n\n\n<li>Damages from falls, hits or hits during transport from\/to third parties<\/li>\n\n\n\n<li>Damage from poor maintenance, exposure to moisture or inappropriate environment of use<\/li>\n\n\n\n<li>Unauthorised interference, modifications or repairs by third parties<\/li>\n\n\n\n<li><em><strong>Normal wear over time (e.g. lamp wear)<\/strong><\/em><strong><em>?????????????<\/em><\/strong><br><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-uagb-advanced-heading uagb-block-8d28044e\"><h2 class=\"uagb-heading-text\">What Ligno Lights does in the event of a flaw<\/h2><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">In case it is found that the product presents a defect covered by the warranty, Ligno Lights proceeds, where appropriate, to repair or replace the product without charge to the customer. If repair or replacement is not possible, or the same product is no longer available, a propensable product, a credit balance may be offered for the future purchase or a refund, in accordance with the applicable legislation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Control &amp; Repair Process<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Send an email to <a href=\"mailto:info@lignolights.gr\">info@lignolights.gr<\/a> within a reasonable time of finding the problem, indicating:<br>\u2013 name<br>\u2013 order number<br>\u2013 description of the problem<br>and attaching photos and\/or videos of the product.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We evaluate your request and, if necessary, we inform you about how the product is sent to the laboratory.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After checking, we inform you about the result and proceed to the repair or replacement, if the problem is covered by the warranty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In the event of a defect covered, shipping costs are covered by us.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u2b50 \u0395\u03b3\u03b3\u03cd\u03b7\u03c3\u03b7 \u03a0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd \u0397 \u03b5\u03b3\u03b3\u03cd\u03b7\u03c3\u03b7 \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd\u03c4\u03c9\u03bd Ligno Lights \u03ad\u03c7\u03b5\u03b9 \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03c4\u03b5\u03af \u03b3\u03b9\u03b1 \u03bd\u03b1 \u03c0\u03c1\u03bf\u03c3\u03c4\u03b1\u03c4\u03b5\u03cd\u03b5\u03b9 \u03c4\u03b7\u03bd \u03b1\u03b3\u03bf\u03c1\u03ac \u03c3\u03b1\u03c2 \u03ba\u03b1\u03b9 \u03bd\u03b1 \u03c3\u03b1\u03c2 \u03c0\u03c1\u03bf\u03c3\u03c6\u03ad\u03c1\u03b5\u03b9 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