❓ FAQ (15 Minimal + Professional Q&A)

Generally

1. Where your products are manufactured;
They are designed and manufactured in Greece.

2. It's handmade;
Yes, every product is made with attention to detail.

3. I can ask for custom construction;
Yeah, contact us.

4. How to order ;
Through our online store.

5. I can change order;
Yeah, if it hasn't been sent.

6. What payment methods do you accept;
Card, PayPal, cash on delivery.

7. In which areas do you send ;
All over Greece.

8. How much shipping costs;
They are calculated at checkout.

9. How long the delivery lasts;
1–3 working days.

10. I can return product;
Yes, within 14 days.

11. Who pays the return costs;
The customer, unless it's faulty.

12. When is the refund made;
In 5–7 working days.

13. They have a guarantee;
Yes, 1 year.

14. What if it comes damaged;
Replacement at no cost.

15. I can see samples up close;
By appointment.